FAQs

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How do I place a return or REFUND?

We're only accepting returns for items that are potentially defective or have a material or manufacturing fault. To be eligible, your item(s) must have been purchased from hamegostore.com

Return requests for orders received and delivered after 30 days will be politely declined. We hope you understand. If 30 days have gone by since your order has been delivered, unfortunately, we can’t offer you an exchange or a refund.

Help! I can’t find my return slip.

Don’t worry hamegostore.com packages don’t include return slips. Just reach out to  contact@hamegostore.com and we’ll help you place your return or exchange.

Our Responsibility

  • Faulty Product: If the product has a manufacturing defect.
  • Wrong Item Sent: If we send you the wrong product, colour or size.

How can i track my order?

You can track your order by tracking order page click  here

Exceptional support. You can contact us by sending your message to contact us click here

 

Q: How do I check the status of my order?

A: You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track order page click here 

 

How can I cancel an order?

You may examine the goods and total amount in your shopping basket before placing your order. Your order cannot be changed once it has been placed. Most orders can be canceled up to an hour after they are placed if you wish to do so. email contact@hamegostore.com . for more info check order cancellation click here

 

Q: How can I get in contact with you?

A: We handle customer service through email. click  here to open up a chat with us and let us know if you have any questions or concerns.

 

Q: How do I order on your website?

A: Simply select the offer above and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Check is secured by Paypal - Mastercard - Visa - AMEX.